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IT support for small businesses in Lebanon

Office IT support without the full-time IT cost.

ITCare LB helps small offices, clinics, shops, and local companies manage printers, computers, Wi‑Fi, backups, support tickets, and monthly IT plans from one simple system.

Open a Ticket View Plans
🖨️
Printer, PC & Wi‑Fi support
🎫
Ticket-based follow-up
📋
Monthly office care plans
ITCare Support Desk

Tickets, plans, and follow-up in one place.

Active
New support request Printer offline at clinic reception
Open
Monthly plan order Office Care pending payment confirmation
Pending
Backup check Shared files and backup routine review
Scheduled
6+ Support Types
3 Plan Options
Clear Ticket Flow
🖥️ Computers 🖨️ Printers 📡 Wi‑Fi 💾 Backups
What We Handle

Practical IT support for daily office problems.

No complicated language. No unnecessary upgrades. Just the main IT issues that stop small businesses from working properly.

🖥️

Workstations & Software

Slow laptops, Windows setup, driver issues, software installation, basic cleanup, and user support.

Windows setup Slow PC checks Software support
🖨️

Printers & Scanners

Network printers, scanner setup, offline printer issues, queue problems, IP changes, and driver conflicts.

Printer offline Scanner setup IP printer support
📡

Internet, Wi‑Fi & Network

Router checks, weak Wi‑Fi coverage, extenders/access points, LAN issues, and basic office connectivity.

Router checks Weak Wi‑Fi LAN troubleshooting
💾

Backups & Shared Files

Simple backup routines, OneDrive/Google Drive basics, shared folders, NAS basics, and file access checks.

Backup checkups Shared folders NAS basics
Plans & Orders

Choose support once, or start monthly care.

One-time support creates a quote ticket. Monthly care creates an order so payment can be confirmed and the plan can be activated.

Quote Ticket

One-Time Support

$25–50

For a single technical issue that needs diagnosis or a visit.

  • Computer, printer, or Wi‑Fi issue
  • Basic software support
  • Quote depends on location and issue
  • Ticket-based follow-up
Request Quote
Monthly Order

Basic Care

$50/month

Simple monthly coverage for light office needs.

  • Remote support when possible
  • Basic printer/computer support
  • Monthly checkup reminder
  • Ticket tracking
Request Activation
Recommended
Monthly Order

Office Care

$100/month

The recommended plan for businesses that need regular IT support.

  • 1 on-site visit per month
  • Remote support
  • Printer and scanner support
  • Wi‑Fi/router troubleshooting
  • Computer troubleshooting
  • Backup check
Request Activation
Monthly Order

Priority Care

$150/month

Higher priority for businesses where downtime hurts operations.

  • Up to 2 visits per month
  • Priority response
  • Remote and on-site support
  • Backup and file-sharing checks
  • Basic monthly IT report
Request Activation
Payment note: monthly plans create an order first. ITCare LB reviews the request, sends payment instructions, then activates the plan after payment confirmation.
Clients

Local businesses we support

JouryShop logo JouryShop
Ticket Support

Open tickets and check order status from one place.

Technical issues go through tickets. Monthly plans go through orders and payment confirmation. Customers can return anytime to check either a ticket or an order using the reference number and the same phone/email.

Open a Ticket Check Ticket Check Order
01

Open a ticket

Use tickets for technical problems such as printers, computers, Wi‑Fi, backups, or software issues.

02

Choose a plan

Use plan orders for monthly support. Orders are separate from support tickets.

03

Track status

Use your ticket or order number with your phone/email to check progress anytime.

FAQ

Common questions before you request support.

A shorter FAQ focused on the actual system: tickets, orders, payment confirmation, and support scope.